Last Updated: 05 Feb 2026
Flonix (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our payout, payroll, and vendor payment services (“Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
This Privacy Policy applies to:
Users of the Flonix website, mobile application, and APIs
Businesses, merchants, employers, vendors, and employees using our Services
We process personal data in accordance with applicable Indian laws, including:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Prevention of Money Laundering Act (PMLA), 2002
Reserve Bank of India (RBI) guidelines
Applicable data protection and cybersecurity regulations
We may collect:
Name, email address, phone number
Date of birth (where required)
PAN, Aadhaar (where legally required)
KYC documents and identity details
Company name and registration details
Authorized signatory information
GST details (if applicable)
Bank account details (whitelisted accounts only)
Payout, payroll, and vendor payment data
Wallet balances and transaction history
Beneficiary details
IP address, browser type, device information
Log data, timestamps, and activity records
We collect and use information for the following purposes:
Account creation and user verification
KYC, AML, and PMLA compliance
Processing payouts, payroll, and vendor payments
Fraud detection and transaction monitoring
Customer support and communication
Regulatory reporting and audits
Platform security and system improvement
In compliance with RBI and PMLA requirements:
We are legally required to collect and verify identity information
Transactions may be monitored and reported to authorities
Data may be retained for regulatory timelines even after account closure
We may share information with:
Banking partners & payment networks (IMPS, NEFT, RTGS, UPI)
Regulatory authorities (RBI, FIU-IND, law enforcement)
Service providers (cloud, analytics, customer support)
Auditors and legal advisors
We do not sell personal data to third parties.
Data is stored on secure servers located in India or compliant jurisdictions
We use industry-standard security measures including encryption, access controls, and monitoring
Access to sensitive data is restricted to authorized personnel only
We retain personal and transaction data:
As long as required to provide Services
As mandated under PMLA, RBI, and tax laws
For audit, dispute resolution, and legal compliance
Subject to applicable law, users may:
Request access to their personal data
Request correction of inaccurate data
Withdraw consent where permitted by law
Some rights may be limited due to regulatory obligations.
We may use cookies and similar technologies to:
Improve user experience
Analyze platform usage
Maintain session security
Users may manage cookie preferences via browser settings.
Our platform may contain links to third-party websites. Flonix is not responsible for the privacy practices of such external sites.
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. Continued use of the Services constitutes acceptance of the revised policy.
In accordance with IT Rules, users may contact our Grievance Officer:
Email: privacy@flonix.com
Response Time: Within 30 days
For privacy-related questions or concerns:
Email: support@flonix.com
