(Payout, Payroll & Vendor Payment Services)
Last Updated: 05 Feb 2026
These Terms and Conditions (“Terms”) govern the use of payout, payroll, and vendor payment services (“Services”) provided by Flonix (“Company”, “we”, “us”, or “our”). By accessing or using our Services, you (“User”, “Client”, or “you”) agree to be bound by these Terms.
Flonix provides payment facilitation services including but not limited to:
Payroll processing
Vendor and contractor payouts
Fund disbursement via IMPS, NEFT, RTGS, and UPI
Wallet-based fund management (where applicable)
Settlement and reconciliation services
API-based payment and settlement solutions
Flonix acts as a technology service provider and does not function as a bank or financial institution.
The Services are operated in accordance with applicable Indian laws and regulations, including but not limited to:
Reserve Bank of India (RBI) guidelines
Prevention of Money Laundering Act, 2002 (PMLA)
Information Technology Act, 2000
Applicable KYC / AML / CFT norms
Users must comply with all applicable laws while using the Services.
To use the Services, you must:
Be a legally registered entity or individual permitted to conduct business in India
Complete onboarding and verification requirements
Use the Services only for lawful purposes
Flonix reserves the right to deny or suspend access at its discretion.
Users must create an account and provide accurate, complete, and up-to-date information.
In compliance with RBI and PMLA requirements, Users must complete KYC verification, including submission of:
Business registration documents
PAN, Aadhaar (where applicable)
Authorized signatory details
Bank account details (whitelisted accounts)
Flonix may request additional documentation at any time.
Funds may only be loaded from verified and whitelisted bank accounts
Changes to bank details require re-verification
Users are responsible for ensuring account accuracy
Funds loaded into the Flonix wallet are used solely for payouts and settlements
Wallet balances do not earn interest
Flonix does not guarantee uninterrupted wallet availability
Payments are processed using RBI-approved payment systems (IMPS, NEFT, RTGS, UPI)
Processing times may vary depending on banks, network availability, and regulatory checks
Flonix is not responsible for delays caused by banking partners or external systems
Users are responsible for accuracy of beneficiary details
Flonix does not verify employment, vendor relationships, or contractual obligations
Incorrect details may result in failed or delayed payments
In accordance with PMLA, 2002:
Transactions may be monitored and reported to authorities if deemed suspicious
Flonix may freeze or suspend accounts under regulatory obligations
Users agree to cooperate with investigations or compliance checks
Fees are disclosed transparently on the platform or via agreement
All fees are exclusive of applicable taxes unless stated otherwise
Flonix reserves the right to revise pricing with prior notice
Users agree to:
Use the Services only for lawful purposes
Not engage in fraud, money laundering, or prohibited activities
Maintain confidentiality of login credentials
Immediately notify Flonix of unauthorized access
The Services must not be used for:
Money laundering or terrorist financing
Gambling, betting, or illegal trading
Shell companies or fictitious transactions
Any activity prohibited by RBI or Indian law
User data is handled in accordance with applicable data protection laws and Flonix’s Privacy Policy. Users consent to data processing for compliance, security, and service delivery.
Flonix may suspend or terminate access if:
Regulatory requirements demand it
False or misleading information is provided
Suspicious or unlawful activity is detected
These Terms are violated
To the maximum extent permitted by law:
Flonix shall not be liable for indirect, incidental, or consequential damages
Liability shall not exceed fees paid for the Services in the preceding period
Users agree to indemnify and hold Flonix harmless against claims arising from:
Violation of laws or regulations
Incorrect payment instructions
Misuse of Services
Flonix shall not be liable for failure or delay due to events beyond reasonable control, including system outages, regulatory actions, or natural disasters.
Flonix reserves the right to modify these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.
These Terms shall be governed by and construed in accordance with the laws of India. Courts located in [Insert City, India] shall have exclusive jurisdiction.
For questions or compliance-related inquiries:
Email: support@flonix.com
Address: A-266, Triveni Nagar, Gopalpura Bypass, Jaipur, Rajasthan
